Live Operational Dashboards, Data Pipeline Engineering, and Monthly Analytics SLA Solutions
Stop Waiting Until Month-End for Financial Reports. See Your Live Cashflow Cockpit.
Tel: 087 148 8884
Cell: 084 323 7447
⚡ Instant Operational Clarity – Track live revenue, profit margins, and cash flow in under 3 seconds across your entire business.
🔒 Vault-Grade Data Protection – Read-only, encrypted cloud connections ensuring raw accounting & operational data remains 100% safe.
📈 Zero Manual Spreadsheets – Automated nightly pipeline processing replacing fragile, time-consuming Excel and Google Sheets.
A streamlined monthly SLA providing routine data pipeline monitoring, nightly metric updates, and a single unified live dashboard to keep your business organized, clear, and spreadsheet-free without high upfront tech overheads.
Monthly Subscription
R2,450 / month (excl. VAT)
Included Data Sources
Up to 2 Live Data Sources (e.g., Xero/Sage + CRM or Google Sheets / Microsoft Office)
SLA Refresh Frequency
Scheduled Nightly Automated Data Refresh
Included Maintenance & Changes
1 Hour / month of custom metric adjustments & report tweaks
Historical Data Ingestion
12 Months Historical Data Pipeline Build
SLA Support Turnaround Time
48-Hour SLA for metric adjustments & pipeline queries
Subscriber Source Overage
R650 / additional connected data source
Agreement Term
12-Month Initial Agreement (Renews annually or transitions to month-to-month)
A high-capacity monthly SLA featuring priority turnaround, multi-department data integration (Finance, Sales, Marketing), expanded support hours, and deeper historical insights for fast-growing businesses requiring instant daily clarity.
Monthly Subscription
R4,850 / month (excl. VAT)
Included Data Sources
Up to 5 Live Data Sources (e.g., Xero/Sage + Meta Ads + Google Ads + CRM + Operational Sheets)
SLA Refresh Frequency
Hourly / Near Real-Time Automated Data Refresh
Included Maintenance & Changes
3 Hours / month of custom metric updates, new charts & KPI tuning
Historical Data Ingestion
3 Years Historical Data Pipeline Build
SLA Support Turnaround Time
Priority 24-Hour SLA for metric updates and system tweaks
Subscriber Source Overage
R550 / additional connected data source
Agreement Term
12-Month Initial Agreement (Renews annually or transitions to month-to-month)
An all-inclusive, enterprise-grade monthly SLA engineered for data-intensive environments requiring multi-entity consolidated reporting, custom enterprise data modeling, dedicated data engineering, and express same-day SLA support.
Monthly Subscription
R8,950 / month (excl. VAT)
Included Data Sources
Up to 10 Live Data Sources (Xero, Sage, SQL, Custom APIs, Enterprise CRM, Google Analytics)
SLA Refresh Frequency
Real-Time / Live Streaming Data Refreshes
Included Maintenance & Changes
8 Hours / month of dedicated data engineering & strategic analytics
Historical Data Ingestion
Unlimited Historical Data Processing & Archiving
SLA Support Turnaround Time
Express Same-Day / 12-Hour Priority SLA
Subscriber Source Overage
R450 / additional connected data source
Agreement Term
12-Month Initial Agreement (Renews annually or transitions to month-to-month)
Full Connector Setup: Secure configuration of automated read-only API pipes connecting your core cloud software (Xero Accounting, Sage Business Cloud, Meta Ads, Google Ads).
Automated Data Cleaning: Standardizing date formats, converting currencies, fixing missing entries, and merging disparate data streams into unified tables.
Google Cloud Storage Integration: Automated ingestion of manual Google Drive files, operational Excel sheets, or custom CSV drops directly into your live data warehouse.
2. 🚀 Included HubSpot CRM Onboarding & Integration (Zero Added Monthly Cost)
CRM Workspace Setup: Configuration and inbox sync for users (utilizing HubSpot’s Free Tier or client-supplied paid licenses).
Standard Sales Pipeline Build: Configuration of 1 standardized sales pipeline with up to 6 custom deal stages aligned to your sales workflow.
Contact Data Ingestion: Cleaning and importing 1 formatted contact/client spreadsheet (up to 1,000 clean records).
Sales Email Acceleration: 3 customized sales email templates configured directly inside your CRM.
Live CRM Data Pipeline: Automated ingestion of deal stages, pipeline values, and conversion metrics flowing directly into your executive BI dashboard.
Team Onboarding: 1 x 60-minute live group training session for your team to ensure adoption.
Note: Customer remains directly responsible for any third-party paid license upgrade fees if they choose to upgrade beyond free CRM tiers.
Bank-Grade Encryption: All data in transit and at rest is protected using 256-bit SSL encryption protocols inside secure Google Cloud architecture.
Zero System Risks: Read-only credentials mean our dashboards can never edit, alter, or overwrite your actual underlying accounting software entries.
POPIA Compliance & Role Access: Strict role-based security ensuring sensitive payroll, executive margins, and client data are restricted to authorized personnel only.
Dynamic Mobile & Boardroom Views: Private, encrypted links to your interactive visual dashboard—accessible on your phone over morning coffee in Pretoria or on a boardroom TV in Centurion.
Proactive Pipeline Maintenance: We monitor backend data pipes continuously. If third-party software updates break an API token, our team fixes it automatically under your SLA.
Monthly Support & KPI Adjustments: Included monthly hours to adjust formulas, add new target lines, update visual charts, or build new departmental tabs as your business grows.
Predictable Monthly Clarity: Your monthly SLA covers all cloud database hosting, automated ingestion pipeline monitoring, security compliance,dashboard rendering, CRM pipeline sync, and regular maintenance hours.
Automatic Scaling Clause: If your operational growth requires additional data sources or custom integrations for two consecutive months, we will conduct a quick review to help you seamlessly transition to a higher tier that fits your expanding data footprint.
Simple Termination & Exit: After the initial 12-month term, adjust or terminate your monthly service with 1 calendar month's written notice.
Data Ownership Guarantee: Your business data remains 100% yours. Should you ever exit the SLA, your raw historical data backups and warehouse structures are fully handed over to your internal Google account upon request.
ℹ️ Note on Initial Data Architecture Setup:
The monthly SLA subscription covers ongoing data ingestion, pipeline maintenance, server hosting, and continuous dashboard updates, and CRM sync. Initial scoping, historical data cleaning, CRM workflow engineering, Initial scoping, historical data cleaning, and custom dashboard engineering for your business are quoted upfront as a Once-Off Implementation Project, which can be paid upfront or financed across 12/24 months.
Full Connector Setup: Secure configuration of automated read-only API pipes connecting your core cloud software (Xero Accounting, Sage Business Cloud, Meta Ads, Google Ads).
Automated Data Cleaning: Standardizing date formats, converting currencies, fixing missing entries, and merging disparate data streams into unified tables.
Google Cloud Storage Integration: Automated ingestion of manual Google Drive files, operational Excel sheets, or custom CSV drops directly into your live data warehouse.
2. 🚀 Included Pro-Tier HubSpot CRM Onboarding & Integration (Included in Pro SLA)
Multi-Seat Workspace Setup: Advanced user setup, permission levels, and domain authentication (DKIM/SPF) with inbox sync for up to 10 team seats (utilizing HubSpot’s Free Tier or client-supplied paid licenses).
Multi-Pipeline Architecture: Configuration of up to 2 distinct sales/operations pipelines with custom deal stages, deal probabilities, and conversion tracking.
Automated Lead Capture: Setup of 1 custom website/social lead capture form or landing page that automatically routes incoming leads directly into your CRM pipeline.
Expanded Data Migration: Cleaning, formatting, and importing up to 2,500 historical client, lead, and contact records into categorized CRM databases.
Sales Enablement Assets: Up to 5 customized sales email templates and canned snippets built into user accounts for faster client outreach.
Near Real-Time BI Sync: Hourly API data pipeline syncing deal stages, conversion velocity, weighted pipeline values, and rep performance straight into your executive BI dashboard.
Dedicated Manager Training: 2 x 60-minute live training sessions (covering team usage + sales management pipeline tracking).
Note: Customer remains directly responsible for any third-party paid license upgrade fees if they choose to upgrade beyond free CRM tiers.
Bank-Grade Encryption: All data in transit and at rest is protected using 256-bit SSL encryption protocols inside secure Google Cloud architecture.
Zero System Risks: Read-only credentials mean our dashboards can never edit, alter, or overwrite your actual underlying accounting software entries.
POPIA Compliance & Role Access: Strict role-based security ensuring sensitive payroll, executive margins, and client data are restricted to authorized personnel only.
Dynamic Mobile & Boardroom Views: Private, encrypted links to your interactive visual dashboard—accessible on your phone over morning coffee in Pretoria or on a boardroom TV in Centurion.
Proactive Pipeline Maintenance: We monitor backend data pipes continuously. If third-party software updates break an API token, our team fixes it automatically under your SLA.
Monthly Support & KPI Adjustments: Included monthly hours to adjust formulas, add new target lines, update visual charts, or build new departmental tabs as your business grows.
Predictable Monthly Clarity: Your monthly SLA covers all cloud database hosting, automated ingestion pipeline monitoring, security compliance, dashboard rendering, hourly CRM & marketing pipeline sync, and regular maintenance hours.
Automatic Scaling Clause: If your operational growth requires additional data sources or custom integrations for two consecutive months, we will conduct a quick review to help you seamlessly transition to a higher tier that fits your expanding data footprint.
Simple Termination & Exit: After the initial 12-month term, adjust or terminate your monthly service with 1 calendar month's written notice.
Data Ownership Guarantee: Your business data remains 100% yours. Should you ever exit the SLA, your raw historical data backups and warehouse structures are fully handed over to your internal Google account upon request.
ℹ️ Note on Initial Data Architecture Setup:
The monthly SLA subscription covers ongoing data ingestion, pipeline maintenance, server hosting, and continuous dashboard updates, and multi-pipeline CRM sync. Initial scoping, historical data cleaning, multi-pipeline CRM workflow engineering, and initial scoping, historical data cleaning, and custom dashboard engineering for your business are quoted upfront as a Once-Off Implementation Project, which can be paid upfront or financed across 12/24 months.
Full Connector Setup: Secure configuration of automated read-only API pipes connecting your core cloud software (Xero Accounting, Sage Business Cloud, Meta Ads, Google Ads).
Automated Data Cleaning: Standardizing date formats, converting currencies, fixing missing entries, and merging disparate data streams into unified tables.
Google Cloud Storage Integration: Automated ingestion of manual Google Drive files, operational Excel sheets, or custom CSV drops directly into your live data warehouse.
2. 🚀 Included Apex Enterprise HubSpot CRM Onboarding & Integration (Included in Apex SLA)
Enterprise Multi-Team Workspace: Enterprise-grade security setup, role-based access permissions, team partitioning, and domain authentication (DKIM/SPF) with inbox sync for up to 10 team seats (utilizing HubSpot’s Free Tier or client-supplied paid licenses).
Unlimited Pipeline & Revenue Architecture: Configuration of unlimited sales, account management, and operational pipelines with custom deal stages, deal splits, and automated pipeline routing rules.
Advanced Lead Scoring & Lead Capture: Setup of custom lead scoring models (demographic & behavioral) plus multi-channel lead capture forms/landing pages that automatically assign leads based on territory or rep availability.
Enterprise Historical Data Migration: Full cleaning, formatting, deduplication, and migration of unlimited historical leads, contacts, deal histories, and activity logs into structured CRM databases.
Full Sales Enablement & Automation Suite: Custom sales sequences, up to 10 email templates, canned snippets, and automated task workflows for your sales reps.
Real-Time Streaming BI Sync: Live API data pipeline streaming deal changes, deal probability shifts, rep activity velocity, win-loss analytics, and revenue forecasting straight into your executive BI dashboard.
Dedicated C-Suite & Admin Enablement: 3 x 60-minute live training sessions (1-on-1 Admin setup, Manager Pipeline Tracking, and Team Sales Adoption).
Note: Customer remains directly responsible for any third-party paid license upgrade fees if they choose to upgrade beyond free CRM tiers.
Bank-Grade Encryption: All data in transit and at rest is protected using 256-bit SSL encryption protocols inside secure Google Cloud architecture.
Zero System Risks: Read-only credentials mean our dashboards can never edit, alter, or overwrite your actual underlying accounting software entries.
POPIA Compliance & Role Access: Strict role-based security ensuring sensitive payroll, executive margins, and client data are restricted to authorized personnel only.
Dynamic Mobile & Boardroom Views: Private, encrypted links to your interactive visual dashboard, accessible on your phone over morning coffee in Pretoria or on a boardroom TV in Centurion.
Proactive Pipeline Maintenance: We monitor backend data pipes continuously. If third-party software updates break an API token, our team fixes it automatically under your SLA.
Monthly Support & KPI Adjustments: Included monthly hours to adjust formulas, add new target lines, update visual charts, or build new departmental tabs as your business grows.
Predictable Monthly Clarity: Your monthly SLA covers all cloud database hosting, automated ingestion pipeline monitoring, security compliance, dashboard rendering, real-time streaming CRM & enterprise data pipeline sync, and dedicated engineering maintenance hours.
Automatic Scaling Clause: If your operational growth requires additional data sources or custom integrations for two consecutive months, we will conduct a quick review to help you seamlessly transition to a higher tier that fits your expanding data footprint.
Simple Termination & Exit: After the initial 12-month term, adjust or terminate your monthly service with 1 calendar month's written notice.
Data Ownership Guarantee: Your business data remains 100% yours. Should you ever exit the SLA, your raw historical data backups and warehouse structures are fully handed over to your internal Google account upon request.
ℹ️ Note on Initial Data Architecture Setup:
The monthly SLA subscription covers ongoing data ingestion, pipeline maintenance, server hosting, and continuous dashboard updates, and enterprise CRM sync. Initial scoping, historical data cleaning, enterprise multi-pipeline CRM workflow engineering, and initial scoping, historical data cleaning, and custom dashboard engineering for your business are quoted upfront as a Once-Off Implementation Project, which can be paid upfront or financed across 12/24 months.
🛡️ POPIA & Read-Only API Compliant
🔒 256-Bit Bank-Grade Encryption
📊 Google Cloud Analytics Architecture
Stop losing billable hours digging through broken Excel sheets or worrying about running your business on outdated month-end numbers. Big Time Tech centralizes, cleans, and transforms your company’s messy data into live, interactive executive control centers, backed by an enterprise architect with 18 years of experience.
⚡ Instant Executive Search: Filter net profit, billable hours, or cost-per-lead across millions of transaction lines in under 2 seconds.
🔒 Complete Data Safety: Read-only API connections and role-based permissions ensure sensitive payroll and financial records stay safe.
📂 Zero Manual Clutter: Eliminate fragile manual formulas, midnight spreadsheet updates, and delayed reporting fees forever.
At Big Time Tech, our end-to-end Business Intelligence (BI) and Automated Analytics services transform messy, fragmented business data into live, executive-level visual dashboards. We bridge the gap between hidden transactional data in your accounting, marketing, and operational software, and the critical strategic decisions you need to make every day.
We provide two core service engagement models tailored to your business maturity:
Option A: Initial Automated Dashboard Architecture & Build: A comprehensive foundational project where we audit your data tech stack, design custom data warehouses, hardcode secure API connections to Xero, Sage, Google Ads, or SQL databases, and build your custom executive live cockpit.
Option B: Monthly Service Level Agreement (SLA): An ongoing data engineering and maintenance service featuring pipeline monitoring, API update maintenance, continuous KPI refinement, custom report additions, and routine metrics audits to ensure your management team always makes decisions based on 100% accurate, live numbers.
Our service goes far beyond standard dashboard templates. We provide complete white-glove data infrastructure engineering tailored for security, scalability, and instant decision-making:
Full extraction, transformation, and loading (ETL) architecture. We write custom scripts and pipeline connections to pull data from multiple isolated sources, clean duplicates, align date ranges, fix formatting errors, and process metrics automatically every single night while you sleep.
Bridge the gap between accounting (Xero, Sage Business Cloud, QuickBooks), digital marketing (Meta Ads, Google Ads, LinkedIn Campaign Manager), and daily operations (Google Sheets, Excel Online, CRM platforms). View your true Acquisition Cost (CAC) vs. Customer Lifetime Value (LTV) in one unified interface.
Access your live metrics on any device, anywhere. Whether reviewing high-level net margins over morning coffee in Pretoria, analyzing sales velocity on a smartphone in Johannesburg, or projecting live financial health on a boardroom screen in Centurion, your management team gains instant clarity.
Drill down past top-line revenue. Our custom dashboards calculate exact job-level profitability, service-line margins, operational overhead ratios, and cash burn rates in real-time, instantly revealing hidden cost leaks and underperforming business units.
We strictly adhere to enterprise-grade data governance and privacy protocols across all data pipelines:
Read-Only API Architecture: We connect to your systems via secure, read-only API tokens. Our dashboards can never edit, alter, or delete underlying accounting entries or financial databases.
POPIA Compliance & Encryption: All data in transit and at rest is encrypted using 256-bit SSL protocols. Confidential employee payroll and financial records are governed by strict role-based user access permissions.
Automated Data Validation: Built-in auditing scripts cross-examine dashboard outputs against your core general ledgers (Xero/Sage) to detect discrepancies before management sees them.
Redundant Data Warehousing: Secure cloud database backups protect historical reporting data, ensuring your business analytics remain uninterrupted even during third-party software outages.
DATA AUDIT & ARCHITECTURE
Comprehensive analysis of your current reporting bottlenecks, existing spreadsheets, tech stack software, and key metrics requirements.
SECURE PIPELINE CONNECTION
Establishing encrypted, read-only API pipes to Xero, Sage, Google Ads, Meta, and operational cloud spreadsheets with zero operational downtime.
ETL DATA CLEANING & WAREHOUSING
Automated extraction, cleaning, and structuring of historical and daily data into unified data warehouses or structured models.
CUSTOM DASHBOARD DEVELOPMENT
Designing intuitive visual cockpits, custom DAX metrics, dynamic filter slices, and multi-tab operational drill-downs.
ACCURACY AUDIT & DEPLOYMENT
Rigorous data reconciliation against official financial balance sheets, followed by encrypted live link deployment to executive management.
ONGOING SLA MAINTENANCE
Continuous pipeline monitoring, metric updates, new tool integrations, and ongoing dashboard optimization under your monthly SLA plan.
Our once-off architecture build tackles years of scattered spreadsheets, isolated cloud platforms, and manual reporting habits, turning them into a cohesive digital analytics ecosystem.
1. Meticulous Data Audit & Infrastructure Design
Data Source Discovery: Inventorying all transactional databases, cloud accounting setups, marketing managers, and manual Google/Excel sheets.
KPI Definition Workshop: Identifying exact key performance indicators required by management (e.g., Gross Margin %, Customer Acquisition Cost, Operational Cash Runway, Billable Hour Rates).
Data Schema Design: Mapping out clean relational data models to link sales invoices directly to operational delivery costs.
2. Automated Pipeline & ETL Build
Custom API Integrations: Establishing direct digital pipes for financial platforms (Xero, Sage, QuickBooks) and ad platforms (Meta Ads, Google Ads).
Automated Data Cleaning: Setting up automated filters to strip empty fields, normalize currency conversions, standardize date formats, and resolve missing data.
Nightly Batch Processing: Scheduling automated system tasks to pull, calculate, and store metrics continuously.
3. Enterprise Power BI & Looker Studio Visualization
Executive Cockpit Design: Building modern visual interfaces equipped with dynamic date slicers, interactive charts, and high-level KPI scorecard blocks.
Drill-Down Granularity: Enabling management to click on macro-level profit metrics to immediately view underlying invoices, team allocations, or customer segments.
Mobile-Responsive Optimization: Tailoring view layouts specifically for seamless tablet and smartphone rendering.
4. Financial & Operational Reconciliation
General Ledger Alignment: Verifying that dashboard revenue and expense figures match official trial balances down to the cent.
Historical Data Ingestion: Importing up to 3+ years of historical transactional data to surface long-term seasonal trends and growth trajectories.
User Permission Management: Setting up restricted access levels so regional managers or sales leads see only the data relevant to their department.
Keep your management reporting bulletproof month after month. Our recurring SLA ensures your data connections remain unbroken, custom reports evolve with your business growth, and your metrics reflect real-time operational shifts.
1. Proactive API & Pipeline Maintenance
Third-Party API Updates: Continuous engineering management to update connection tokens and schema changes when platforms like Xero, Sage, or Meta update their software.
Pipeline Failure Monitoring: Immediate troubleshooting and resolution if custom data pipelines encounter rate limits or broken cloud source links.
Data Flow Optimization: Continuous tuning of database query speeds to ensure live dashboards load in milliseconds.
2. Continuous Metric Development & Report Expansion
Custom Metric Builds: Adding new KPIs, custom formulas, and departmental target lines to existing dashboards on demand.
New Integration Onboarding: Hardcoding additional software tools, new bank feeds, or modern CRMs into your analytics hub as your company grows.
Custom Boardroom Decks: Generating automated PDF executive summaries for monthly board meetings or investor updates.
3. Ongoing Data Integrity & Quality Audits
Routine Reconciliation Checks: Monthly system audits comparing dashboard metric totals against source application ledgers to guarantee absolute data fidelity.
Duplicate Detection: Ongoing cleaning of CRM or financial line-item duplicates to prevent inflated sales or cost reporting.
Database Optimization: Managing storage thresholds and maintaining data schema efficiency for long-term tracking.
4. Dedicated Analytics Support & Executive Advisory
Monthly Strategy Sessions: Dedicated consultation time with an enterprise data architect to analyze dashboard trends, identify hidden cost leaks, and uncover growth opportunities.
SLA Priority Response: Guaranteed SLA turnaround times for urgent data adjustments, new user access provisioning, and board-level reporting requests.
Staff System Training: Interactive guidance for key management personnel on how to leverage drill-down filters and maximize dashboard utility.
Your business generates thousands of data points every day in Xero, Sage, and Social Media. But if you can't see them, you can't use them. We build Automated Business Dashboards that turn your messy spreadsheets into a single, live 'Control Center' for your growth
The Spreadsheet Trap: Tired of spending Sunday nights manually updating Excel sheets?
The Hidden Leak: Do you know which service is actually your most profitable?
The Delay: Waiting until month-end to see your numbers is too late for today's economy.
You hand over the digital keys. We securely connect our integration pipes to your existing data sources, whether it's Xero, Sage Business Cloud, or simple Google Sheets. Your daily operations carry on with zero downtime.
We don't do manual data entries. We design your custom background architecture to automatically pull, clean, and process your metrics every single night while you sleep. Built once, automated forever.
We hand over a private, encrypted link to your new live Cockpit. Open it on your phone over morning coffee in Pretoria, or project it on the boardroom screen in Centurion. Your numbers are now live, accurate, and yours.
We hardcode our dashboards directly into the platforms your business relies on every day:
Financial Engines: Seamless data extraction from Xero Accounting, Sage Business Cloud, and QuickBooks.
Marketing Analytics: Direct pipelines for Meta (Facebook) Ads, Google Ads, and LinkedIn Campaign managers.
Operational Storage: Live synchronization with Google Sheets, Microsoft Excel Online, and secure SQL databases.